Privacy Policy

Last Updated: November 17, 2025

At Atlas Community Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

As a Montana Medicaid PAS/CFCS provider, we comply with all applicable federal and state privacy laws, including HIPAA (Health Insurance Portability and Accountability Act).

Information We Collect

Personal Information

When you enroll for services or contact us, we may collect:

  • Name, address, phone number, and email address
  • Date of birth and Social Security Number (for enrollment)
  • Medicaid information and case manager details
  • Health information related to care needs
  • Emergency contact information
  • Background check information for caregivers

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information and operating system

How We Use Your Information

We use the information we collect to:

  • Provide and coordinate family caregiving services
  • Process enrollment and background checks
  • Communicate with you about services and support
  • Comply with Montana Medicaid requirements
  • Maintain care plans and documentation
  • Improve our website and services
  • Process payments for caregiving services

How We Share Your Information

We may share your information with:

Montana Medicaid and Case Managers

To coordinate care, verify eligibility, and ensure compliance with program requirements

Healthcare Providers

When necessary for coordinating your care and services

Legal Authorities

When required by law or to protect the safety and rights of our members and staff

Service Providers

Third-party vendors who help us operate our business (e.g., EVV systems, payroll processing)

We will never sell your personal information

Atlas Community Care does not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption

Secure data transmission and storage

Access Controls

Limited staff access to information

Secure Servers

Protected data storage systems

Staff Training

HIPAA compliance education

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Under HIPAA and Montana law, you have the right to:

  • Access Your Information

    Request a copy of your personal and health information

  • Correct Your Information

    Request corrections to inaccurate information

  • Request an Accounting

    Know who we've shared your information with

  • Request Restrictions

    Ask us to limit how we use or share your information

  • Confidential Communications

    Request communications by alternative means or locations

To exercise your rights:

Contact us at [email protected] or call us at (555) 555-0123

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality
  • Analyze website traffic and usage patterns

You can control cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Questions About Privacy?

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Atlas Community Care

[email protected]

(555) 555-0123

Montana